WorkBC VR Project
Virtual Reality - Job Training
Project overview
This project was a partner project created in the time span of one month. The criteria were to create a project base on a given persona and user behaviour (Parents & work-life balance).
Objectives
Improving job opportunities and work-life balance for immigrants with a second language barrier within Canada through VR work training.
Design Process
Problem Statement
Due to language barrier, many immigrants are challenged when moving to a new country.
Trigger Map
Persona Research
Based on our problem scenario, we have 2 key users, Esther and Sophia. Esther, the mother and Sophia, the oldest daughter in the family. Having the users from the same family provides a broader overview of the user's routine and daily conflicts。
User Journey Map
From our persona, we created two individual user journey maps for the 2 users. Essentially we were capable of getting hypotheses of possible pain points.
Expert User Research
Refined answers
The Interview questions helped us refine users' milestones that they were facing when first immigrating to Canada.
Activity Outcome
This activity provided insight into devices and tools that users have access to.
Findings...
Following their daily routine gave us a complete understanding of their habits and decision leads.
Overall Insights
The user research narrowed down possible solutions for the job service.
Service Blueprint
After finding the cause of users' work-life imbalance issues, we conducted the service solution of VR work training. The user has a lack of time in learning the new language and finding the right career path.
Prototype
First mockup create in A-Frame.
Quality and hyper-realistic experience through VR work training and trails
We conducted a final user testing with 2 of our key users. The testing results were within our assumptions
Deliverable
Final...
Reflection
Overall, the process was very iterative, with back and forward tests and prototyping. My learning outcome from this project was to prepare user testing based on needed feedback.
Possible Future Iteration
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Rebranding and updated visuals
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Further usability tests
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Refine VR system